Phone Number and WeChat Binding/Unbinding Issues

If your phone number and WeChat have registered separate ivysci accounts, follow these steps to associate them:

1. Binding Phone Number to WeChat-Linked Account

Step 1: Unbind Phone from Current Account

  • Log in using your phone number.
  • Navigate to Settings > Personal Info.
  • Click Unbind Phone > Log Out.

Step 2: Bind Phone to WeChat Account

  • Log in using your WeChat account.

  • Go to Settings > Personal Info.

  • Click Bind phone number > Complete the binding process.

2. Binding WeChat to Phone-Linked Account

  • Step 1: Unbind WeChat from Current Account

    • Log in using your WeChat.
    • Navigate to Settings > Personal Info.
    • Click Unbind WeChat > Log Out.

  • Step 2: Bind WeChat to Phone Account

    • Log in using your phone number.
    • Go to Settings > Personal Info.
    • Click Bind WeChat > Complete the binding process.
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Special Note:

  • Unbinding Consequences: If unbinding fails, ensure the phone or WeChat linked account has a valid email. Accounts with only one login method cannot be unbound.
  • Data Loss Warning: Accounts after unbinding cannot be logged in again, and the data within it cannot be retrieved. Ensure you don't lose your personal data.