Contacting the Administrator
ivySCI has a human customer support team. Before contacting customer support, make sure you have checked our help documentation and reviewed common issues.
Send an email to help@ivysci.com to contact the administrator. To ensure your email is seen promptly, please clearly state your intention in the subject line.
We usually respond in one or two workday. If you haven't got any response, just send another email in case the mail went to junk.