Why can't I see the references

After opening the add-in, please click the menu in the upper left corner to preview available references. If there are no issues, please select the location where you want to insert the references in your paper, and then click the Cite button.

References are not inserted automatically. It is not necessary to insert a long list of references if the paper is not yet complete. You can wait until the paper is finalized, adjust the formatting as needed, and then insert the references.